Last updated – 27/02/2026
Welcome to https://betblocker.org/ (the "Website")
We are BetBlocker, a charity providing free, anonymous to access support for people looking to manage and/or restrict their access to online gambling services.
At BetBlocker, we value your privacy and work hard to ensure that you fully understand what data we collect about you, how we use that data and what we are looking to achieve when we use your data.
This Privacy Policy, alongside our Terms of Use and End User License Agreement, have been created to ensure you have a clear understanding of how your personal data is being collected and how it will be processed by us.
Website: https://betblocker.org/
BetBlockerE-mail: [email protected]
Personal data or personal information mean any information about you which could allow you to be identified. One of the key priorities for BetBlocker is that you can access support as anonymously as possible. The types of information that we collect will vary depending on how you are interacting with our service.
When you are visiting our website we currently collect and process the following information about your engagement with the site:
The above list is exemplary in nature and does not represent an exhaustive list.
The information in the above list is "Aggregated Data", meaning that it is combined with the same data of all other users. Individual users cannot be identified via the above data.
This information is used to help our team to optimise our website to deliver the best experience for you as a user.
When you download and/or activate our app we gather app usage data. This includes:
The information in the above list is "Aggregated Data", meaning that it is combined with the same data of all other users. Individual users cannot be identified via the above data.
This information is used to help our team to optimise our website and service to deliver the best protection for you as a user.
When you contact our User Support Team ([email protected]), you will provide us with your email address and other technical information about the device you are using and block that you selected. If you choose to include your name in your email, we will also know your name.
This information is used to help us resolve any technical issues you may be experiencing and is purged from our systems twice a year.
The limited personal information we process is provided to us directly by you for the sole purpose of helping you resolve any technical issues. It is not used for any other reason.
Under the General Data Protection Regulation (EU) and the UK General Data Protection Regulation (UK), the lawful basis we rely on for processing this information are:
In this respect, the legitimate interest pursued by BetBlocker is to allow us identify usage patterns that may support us to deliver a more effective service.
You can learn more about Lawful Basis at the below resources:
https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/lawful-basis/a-guide-to-lawful-basis/#what
https://eur-lex.europa.eu/eli/reg/2016/679/oj
Your information is securely stored. This Site has implemented the necessary infrastructure and security policies to protect against the loss, misuse or unauthorised access of your information.
Internally your access to your personal information is restricted to only team members that require access to perform their functions within our business.
Your personal information is password protected and secured by multiple layers of security infrastructure, including digital encryption.
1.1. We retain your personal data for as long as is necessary to fulfill the relevant purposes of processing explained in this Policy, in accordance with the Data Minimisation and Storage Limitation principles.
1.2. Furthermore, the company may retain your personal data after the expiration of the relevant processing purposes for the following reasons:
1.3. Upon the expiry of the retention period, your personal data is erased from our databases and systems.
1.4. For more information about data retention terms in relation to specific personal data, please contact us at [email protected].
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected] if you wish to make a request.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We will disclose your Personal Information where required to do so by law or in accordance with an order of a court of competent jurisdiction, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the information, including Personal Information, to United Kingdom and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.
This Policy shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
In various locations throughout this website we will link to other websites. We do this to provide additional information that we believe you will find useful or to link to our marketing partners.
Whenever you leave this website, the applicability of this Privacy Policy ends. When you are visiting a third party website, the privacy policy of the third party (which we have no control over) will govern how your personal data is collected and managed.
This app uses the Device Administrator permission. After activating admin, you will be able to block application uninstallation. Activating this admin app will allow BetBlocker to perform the following operations:
From time to time we do need to adjust our Privacy Policy, to ensure that we remain compliant with the legal requirements in various jurisdictions and to ensure our Privacy Policy adequately covers the various products and services we offer.
Where we make changes to our Privacy Policy, they will be effective as soon as the page is changed. We provide a Last Updated date at the top of the page so users can easily see when we make changes.
Registered users will be informed via email when we make changes to our Privacy Policy.
If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected].
You can also complain to your local governmental agency that manages GDPR claims. Further information can be found below: